Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of the AutomataBiz platform ("the Service"), operated by AutomataERP LLC ("we", "the Company"). By creating an account, making a purchase or using any feature of the Service, you ("the User") accept these Terms.

If you do not agree, you must not use the Service. We reserve the right to modify these Terms, notifying users by email or by a notice on the platform.

AutomataBiz is an AI-assisted software generation platform that allows you to:

• Generate complete ERP applications from templates or natural-language descriptions.
• Modify applications by conversing with an AI agent ("Automata").
• Deploy applications to cloud infrastructure (Cloudflare Workers).
• Manage databases, users and settings.

The agent uses artificial intelligence models from Anthropic (Claude). Results are generated automatically and are not manually reviewed.

You must create an account with truthful information. You are responsible for:

• Keeping your credentials confidential.
• All activity under your account.
• Notifying us of any unauthorized use.

We may suspend accounts that violate these Terms, that have been inactive for 12+ months, or that are fraudulent.

The Service operates with monthly subscriptions:

• Free plan: 5 messages/month, 1 project. No cost.
• Starter plan ($19/month): 30 messages/month, 2 projects.
• Pro plan ($49/month): 100 messages/month, 5 projects.
• Business plan ($149/month): 300 messages/month, unlimited projects, priority support.

Messages reset every month and do not roll over. A "message" is one complete instruction sent to the agent.

Hosting / Production deploy

Production deploys are NOT included in any plan. Publishing a project has a hosting cost of $4.99/project/month (recurring subscription) for each published project, on any plan (including the Free plan). Hosting is charged independently of the agent plan and is billed per project while the project remains in production.

Code generated by Automata belongs to the User: applications, database schemas, migrations and configurations. You may export, modify, redistribute and use it commercially without restriction.

The Company may use anonymized patterns to improve the Service, without disclosing User information.

You may not use the Service to:

• Generate malware, spyware or hacking tools.
• Facilitate illegal or fraudulent activities.
• Infringe third-party intellectual property.
• Carry out denial-of-service attacks.
• Consume the Service abusively with bots or scripts.
• Resell the Service without authorization.
• Create discriminatory or violent content.

Violations result in immediate suspension without refund.

The User acknowledges that:

• No guarantee of accuracy: Code may contain errors or vulnerabilities.
• User review: You must review and validate it before critical production use.
• Variable results: The same prompt may produce different results.
• No liability for outputs: The Company is not liable for damages caused by generated code.

New purchases: processed by Stripe, Inc. The seller is AutomataERP LLC:

• Stripe processes the charge; we do not store card data.
• Applicable taxes (VAT / sales tax) are calculated and added at checkout based on your location.
• Invoices and payment methods are managed from Billing (Stripe portal).
• Payment disputes: please write to support@automatabiz.com first.

Subscriptions purchased before the migration to Stripe: remain processed by Paddle.com Market Limited as Merchant of Record until they are cancelled or change plan (see Paddle terms).

Hosting is independent of credits:

• Charged monthly while the app is active.
• Cancellation takes effect at the end of the billed period.
• Data is kept for 30 days after cancellation.
• Target availability: 99.9%.

We may suspend access for violation of these Terms, fraud, non-payment or at the User's request. Deleting the account forfeits unused credits unless refunded within the applicable period.

The Service (interface, brand, algorithms, base templates, documentation) is the exclusive property of the Company. Base templates are licensed to the User for use within the platform. Generated code belongs to the User (section 5).

To the maximum extent permitted by law: the Service is provided "as is"; we are not liable for indirect damages; total liability is limited to the amount paid in the last 12 months; we are not liable for third-party outages or force majeure.

The User indemnifies the Company against claims arising from use of the Service, violation of these Terms, deployed code and third-party claims.

These Terms are governed by the laws of the State of Delaware, United States. Disputes are submitted to the competent courts of Delaware. For international users, mandatory local protections apply where applicable.

We may modify these Terms by notifying you by email or by a notice on the platform. Continued use constitutes acceptance.

AutomataBiz is a digital service of AutomataERP LLC. Payments are processed by Stripe (and by Paddle for earlier subscriptions).

Monthly subscriptions

• Cancellation: You may cancel at any time. Access continues until the end of the billed period.
• No partial refunds: Partial periods already billed are not refunded.
• Full refund: If you cancel within the first 14 days of your first subscription, you may request a full refund.
• Request: Email support@automatabiz.com with your account email and transaction number.
• Timing: 5-10 business days to the original payment method.

Hosting / Production deploy

• Recurring subscription of $4.99/project/month, independent of the agent plan and charged for each project in production.
• Cancellable at any time, effective at the end of the period.
• After cancelling, the project no longer receives production updates; republishing requires reactivating hosting.
• No refunds for partial periods.
• Data is kept for 30 days after cancellation.

AutomataERP LLC is the data controller.

Data collected

• Account: Name, email, password (PBKDF2 hash).
• Usage: AI interactions, history, generated code.
• Payment: Processed by Stripe (and Paddle for earlier subscriptions); we do not store financial data.
• Technical: IP address, browser, performance data.

Use of data

• Provide and maintain the Service.
• Process payments and credits.
• Service communications.
• Improvement through anonymized analysis.

Third parties

• Stripe / Paddle: Payments.
• Cloudflare: Infrastructure.
• Anthropic: AI processing (Claude).
• Google: Gmail connection when you authorize it (see "Google user data").

We do not sell or share data for marketing.

Google user data (Gmail)

If you connect a Gmail account to your Agents, AutomataBiz requests from Google, with your authorization, permission to see your email address (userinfo.email), read your emails (gmail.readonly) and send emails on your behalf (gmail.send). You may connect more than one account; the Agents in your account share them.

• How it is used: only to perform the tasks you ask your Agents to do, for example finding a verification code, reviewing your inbox, reading a specific email, or sending or replying to an email when you request it. The Agent accesses Gmail only when the task requires it.
• What we store: the connected account's address and the Google permissions (tokens), encrypted with AES-256-GCM. We do not keep copies of your mailbox. The text of emails an Agent reads to complete a task may remain in that conversation's history, which you can delete by resetting the chat or deleting the Agent.
• AI processing: to understand your request and draft replies, the necessary content is processed by our AI providers (Anthropic and Cloudflare Workers AI) only for that task. We do not use Google user data, nor allow our providers to use it, to develop, improve or train generalized AI models.
• No sharing or selling: we do not sell Google user data, do not use it for advertising, and no AutomataBiz personnel read your emails unless you expressly authorize it (for example, for support) or it is required by law or for the security of the Service.
• Disconnect and delete: you can disconnect each account from your Agent's Profile, in the Gmail section; we then revoke the permission at Google and delete the tokens immediately. You can also remove access at myaccount.google.com/permissions. If you delete your AutomataBiz account, all connections are deleted.
• Limited Use: AutomataBiz's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Your rights

• Access, rectify or delete your personal data.
• Request portability or restriction of processing.
• Contact: support@automatabiz.com

By accepting these Terms, you authorize AutomataERP LLC to contact you electronically (email, in-platform notifications and, where applicable, mobile messaging) for the following purposes:

• Product news: announcements of new features, improvements and use cases relevant to your business.
• Training: invitations to trainings, webinars, personalized onboarding and tutorials to help you get the most out of the Service.
• Advice: recommendations on best practices, integrations, configurations and scaling your operation.
• Operational communications: critical security notices, scheduled maintenance, changes to these Terms or to billing. These communications are essential to providing the Service and cannot be declined while the account is active.

Commercial communications (news, training and advice) are opt-out: you can unsubscribe at any time via the unsubscribe link included in every email or by writing to support@automatabiz.com. Unsubscribing does not affect access to the Service or operational communications.

We do not share your contact information with third parties for advertising purposes.

Email: support@automatabiz.com

Company: AutomataERP LLC.